Delete your account and data
Option 1 — In the app (fastest)
Open Funcalls, go to Settings → Delete account, and confirm. Your account and the personal data tied to it are permanently deleted right away.
Option 2 — By email (if you no longer have the app)
Email support@funcalls.com with the subject “Delete my account” and include the phone number you registered with. We may ask you to confirm ownership of that number before we delete the account. Email requests are completed within 30 days.
What gets deleted
- Your account identifier and the phone number used to register.
- Your credit balance and subscriptions, and the link between your purchases and you.
- Your call history and any call recordings you kept.
- Your push-notification tokens and in-app settings.
What may be kept, and for how long
A limited set of records may be retained for a short period only where the law requires it — for example for tax/billing or fraud-prevention purposes — and is then deleted.
We keep the app store's record of each purchase (product, price, date, transaction id, and your consent to tell the store how much of it you used, if you gave it) with a one-way, keyed hash of your phone number instead of the number itself, and under that hash how many accounts the number has opened, so refund abuse and repeated sign-ups can still be stopped after deletion. Neither holds your phone number, and both are kept for as long as they serve that purpose.
Purchase and subscription histories held by Apple or Google are managed by those stores under their own policies; deleting your Funcalls account does not change your records with the app stores.
Questions
Contact support@funcalls.com. See also our Privacy Policy.